Melville Renault is currently fully operational, however we recognise the severity of the COVID-19 outbreak. To continue providing our high levels of service and safety to our customers and team members, we have introduced the following measures.
Our teams have been instructed to adhere to the federal government’s 1.5m of distance between each person. We ask that our customers observe this as well.
In test drive scenarios where this is not feasible an unaccompanied test drive will be offered.
We are observing the federal governments advise for non-contact interaction. Our team will no longer shake hands out of respect for the safety of our customers and team.
When visiting our dealership please utilize the hand sanitizer provided. If you cannot locate hand sanitizer please ask a team member for assistance. We ask that our customers adhere to the world health organisations advise of hand washing for a minimum of 20 seconds.
All vehicles which are made available for test drive are thoroughly sanitized after use.
All customers vehicle are sanitized before and after servicing at our service department.
All staff handling customers vehicle keys or money will wear gloves – this is for the safety of our team and our customers.